{"id":1519,"date":"2024-03-06T17:26:19","date_gmt":"2024-03-06T17:26:19","guid":{"rendered":"https:\/\/banamailing.com\/esigroup.com.pe\/?page_id=1519"},"modified":"2024-03-13T17:25:29","modified_gmt":"2024-03-13T17:25:29","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/banamailing.com\/esigroup.com.pe\/libro-de-reclamaciones\/","title":{"rendered":"Libro de reclamaciones"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1519\" class=\"elementor elementor-1519\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5ab505e e-flex e-con-boxed e-con e-parent\" data-id=\"5ab505e\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-52567b0 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"52567b0\" data-element_type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;dce_confirm_dialog_title&quot;:&quot;Atenci\\u00f3n&quot;,&quot;dce_confirm_dialog_confirm_button_text&quot;:&quot;Confirmar&quot;,&quot;dce_confirm_dialog_cancel_button_text&quot;:&quot;Cancelar&quot;,&quot;button_width&quot;:&quot;20&quot;,&quot;dce_confirm_dialog_enabled&quot;:&quot;yes&quot;,&quot;dce_confirm_dialog_content&quot;:&quot;Hola {{ form.name }},  confirma que deseas enviar el mensaje&quot;,&quot;dce_confirm_dialog_width&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;30&quot;,&quot;sizes&quot;:[]},&quot;dce_confirm_dialog_width_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;dce_confirm_dialog_width_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;dce_confirm_dialog_width_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;dce_confirm_dialog_width_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;dce_confirm_dialog_width_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;dce_confirm_dialog_theme&quot;:&quot;light&quot;,&quot;dce_confirm_dialog_confirm_button_color&quot;:&quot;default&quot;,&quot;dce_confirm_dialog_cancel_button_color&quot;:&quot;default&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;,&quot;label_icon_size&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;field_icon_size&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"dce-conditions-js-error-notice elementor-message elementor-message-danger\" style=\"display: none;\">A problem was detected in the following Form. Submitting it could result in errors. Please contact the site administrator.<\/div>\t\t\t<script>\n\t\t\tsetTimeout(function() {\n\t\t\t\tlet el = document.querySelector(\".dce-conditions-js-error-notice\");\n\t\t\t\tif (el)\n\t\t\t\t\tel.style.display = \"block\";\n\t\t\t}, 6000);\n\t\t\t<\/script>\t\t<form class=\"elementor-form\" method=\"post\" name=\"Libro de reclamaciones\" aria-label=\"Libro de reclamaciones\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"1519\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"52567b0\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Libro de reclamaciones\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"1519\"\/>\n\t\t\t\n\t\t\t<div data-field-conditions=\"[{&quot;id&quot;:&quot;field_0e6330a&quot;,&quot;condition&quot;:&quot;(menor == &#039;\\u00bfEres menor de edad?&#039;)&quot;,&quot;mode&quot;:&quot;show&quot;,&quot;disableOnly&quot;:false},{&quot;id&quot;:&quot;field_323f528&quot;,&quot;condition&quot;:&quot;(menor == &#039;\\u00bfEres menor de edad?&#039;)&quot;,&quot;mode&quot;:&quot;show&quot;,&quot;disableOnly&quot;:false},{&quot;id&quot;:&quot;field_6afdcc8&quot;,&quot;condition&quot;:&quot;(menor == &#039;\\u00bfEres menor de edad?&#039;)&quot;,&quot;mode&quot;:&quot;show&quot;,&quot;disableOnly&quot;:false},{&quot;id&quot;:&quot;field_9be8d32&quot;,&quot;condition&quot;:&quot;(menor == &#039;\\u00bfEres menor de edad?&#039;)&quot;,&quot;mode&quot;:&quot;show&quot;,&quot;disableOnly&quot;:false},{&quot;id&quot;:&quot;field_ea86857&quot;,&quot;condition&quot;:&quot;(menor == &#039;\\u00bfEres menor de edad?&#039;)&quot;,&quot;mode&quot;:&quot;show&quot;,&quot;disableOnly&quot;:false},{&quot;id&quot;:&quot;field_13634cf&quot;,&quot;condition&quot;:&quot;(menor == &#039;\\u00bfEres menor de edad?&#039;)&quot;,&quot;mode&quot;:&quot;show&quot;,&quot;disableOnly&quot;:false},{&quot;id&quot;:&quot;field_abd8f07&quot;,&quot;condition&quot;:&quot;(menor == &#039;\\u00bfEres menor de edad?&#039;)&quot;,&quot;mode&quot;:&quot;show&quot;,&quot;disableOnly&quot;:false}]\" data-field-ids=\"[&quot;field_4fee6ef&quot;,&quot;name&quot;,&quot;field_783489b&quot;,&quot;field_f7aeb13&quot;,&quot;email&quot;,&quot;field_179efdb&quot;,&quot;field_4b0fbf6&quot;,&quot;field_37cf3a3&quot;,&quot;field_7812da7&quot;,&quot;menor&quot;,&quot;field_0e6330a&quot;,&quot;field_323f528&quot;,&quot;field_6afdcc8&quot;,&quot;field_9be8d32&quot;,&quot;field_ea86857&quot;,&quot;field_13634cf&quot;,&quot;field_abd8f07&quot;,&quot;field_d91f1e5&quot;,&quot;field_211d4fb&quot;,&quot;field_9da9b37&quot;,&quot;field_52eb46f&quot;,&quot;field_7741093&quot;,&quot;field_66b86e5&quot;,&quot;field_d997072&quot;,&quot;field_c000fdb&quot;,&quot;field_fa21999&quot;,&quot;field_9470247&quot;,&quot;field_3ca4d49&quot;,&quot;field_7cc7588&quot;,&quot;field_9c144fc&quot;,&quot;field_8a55221&quot;]\" class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_4fee6ef elementor-col-100\">\n\t\t\t\t\t<h5 style=\" color:#1C1D1E; margin-bottom: -25px;\">1. Identificaci\u00f3n del consumidor reclamante<h5>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-33 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNombre\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Ej. Robert\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_783489b elementor-col-33 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_783489b\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tApellido Paterno\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_783489b]\" id=\"form-field-field_783489b\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Ej. Castillo\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_f7aeb13 elementor-col-33 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_f7aeb13\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tApellido Materno\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_f7aeb13]\" id=\"form-field-field_f7aeb13\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Ej. Carrillo\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-email elementor-col-33 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTipo de Documento\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"DNI\">DNI<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"CE\">CE<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Pasaporte\">Pasaporte<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-number elementor-field-group elementor-column elementor-field-group-field_179efdb elementor-col-33 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_179efdb\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tN\u00famero de Documento\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t<input type=\"number\" name=\"form_fields[field_179efdb]\" id=\"form-field-field_179efdb\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"N\u00b0 de Documento\" required=\"required\" min=\"\" max=\"\" >\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_4b0fbf6 elementor-col-33 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_4b0fbf6\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDirecci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_4b0fbf6]\" id=\"form-field-field_4b0fbf6\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Ej. Av. El Ejercito 2424 Dpto. 88 - Miraflores\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-field_37cf3a3 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_37cf3a3\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCorreo\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[field_37cf3a3]\" id=\"form-field-field_37cf3a3\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"ejemplo@sitiomail.com\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-number elementor-field-group elementor-column elementor-field-group-field_7812da7 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_7812da7\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCelular\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t<input type=\"number\" name=\"form_fields[field_7812da7]\" id=\"form-field-field_7812da7\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Ej. 987 654 321\" required=\"required\" min=\"\" max=\"\" >\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-checkbox elementor-field-group elementor-column elementor-field-group-menor elementor-col-100\">\n\t\t\t\t\t<div class=\"elementor-field-subgroup  \"><span class=\"elementor-field-option\"><input type=\"checkbox\" value=\"\u00bfEres menor de edad?\" id=\"form-field-menor-0\" name=\"form_fields[menor]\"> <label for=\"form-field-menor-0\">\u00bfEres menor de edad?<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_0e6330a elementor-col-100\">\n\t\t\t\t\t<h5 style=\" color:#1C1D1E; margin-bottom: -25px;\">Datos del Apoderado (En caso la persona que presenta el reclamo sea menor de edad)<h5>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_323f528 elementor-col-33 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_323f528\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNombres y Apellidos\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_323f528]\" id=\"form-field-field_323f528\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Ej. Juan Alberto Alcantara Ranilla\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_6afdcc8 elementor-col-33 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_6afdcc8\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTipo de Documento\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_6afdcc8]\" id=\"form-field-field_6afdcc8\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"DNI\">DNI<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"CE\">CE<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Pasaporte\">Pasaporte<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_9be8d32 elementor-col-33 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_9be8d32\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tN\u00famero de Documento\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_9be8d32]\" id=\"form-field-field_9be8d32\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Ej. Juan Alberto Alcantara Ranilla\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_ea86857 elementor-col-33 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_ea86857\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCorreo\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_ea86857]\" id=\"form-field-field_ea86857\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Ej. ejemplo@mail.com\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_13634cf elementor-col-33 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_13634cf\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCelular\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_13634cf]\" id=\"form-field-field_13634cf\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Ej. 987 654 321\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_abd8f07 elementor-col-33 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_abd8f07\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDirecci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_abd8f07]\" id=\"form-field-field_abd8f07\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"Ej. Av. El Ejercito 2424 Dpto. 88 - Miraflores\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_d91f1e5 elementor-col-100\">\n\t\t\t\t\t<h5 style=\" color:#1C1D1E; margin-bottom: -25px;\">2. Identificaci\u00f3n del bien contratado<h5>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-number elementor-field-group elementor-column elementor-field-group-field_211d4fb elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_211d4fb\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tMonto reclamado\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t<input type=\"number\" name=\"form_fields[field_211d4fb]\" id=\"form-field-field_211d4fb\" class=\"elementor-field elementor-size-sm  elementor-field-textual\" placeholder=\"S\/ 0.00\" required=\"required\" min=\"\" max=\"\" >\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_9da9b37 elementor-col-50 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_9da9b37\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tIdentificaci\u00f3n del bien contratado\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_9da9b37]\" id=\"form-field-field_9da9b37\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Producto\">Producto<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Servicio\">Servicio<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_52eb46f elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_52eb46f\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDescripci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_52eb46f]\" id=\"form-field-field_52eb46f\" rows=\"4\" placeholder=\"Deja una descripci\u00f3n...\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_7741093 elementor-col-100\">\n\t\t\t\t\t<h5 style=\" color:#1C1D1E; margin-bottom: -25px;\">3. Detalle de la reclamaci\u00f3n y pedido del consumidor<h5>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_66b86e5 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_66b86e5\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTipo de Problema\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_66b86e5]\" id=\"form-field-field_66b86e5\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Problema con su compra\">Problema con su compra<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Problemas con el Servicio T\u00e9cnico\">Problemas con el Servicio T\u00e9cnico<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Otro\">Otro<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_d997072 elementor-col-100\">\n\t\t\t\t\t<p style=\" color:#1C1D1E; font-size:14px; margin-top: -5px; \"><b>Problema con su Compra:<\/b> En caso de que presente inconvenientes durante o despu\u00e9s del proceso de compra de su producto (Problemas con su orden de compra, con la entrega del producto, mala informaci\u00f3n o otros problemas relacionados a la tienda online)<\/p>\n\n<p style=\" color:#1C1D1E; font-size:14px;\"><b>Problemas con el Servicio T\u00e9cnico:<\/b> En caso de que presente inconvenientes durante alguna atenci\u00f3n brindada por nuestro Servicio T\u00e9cnico(Reparaciones, instalaciones, mala antenci\u00f3n, mala informaci\u00f3n o cualquier otro inconveniente con nuestros puntos de atenci\u00f3n)<\/p>\n\n<p style=\" color:#1C1D1E; font-size:14px;margin-bottom: 15px;\"><b>Otros:<\/b> Cualquier otro inconveniente no mencionado en las opciones previas<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-field_c000fdb elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_c000fdb\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTipo de reclamaci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewBox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[field_c000fdb]\" id=\"form-field-field_c000fdb\" class=\"elementor-field-textual elementor-size-sm\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"Producto\">Producto<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Servicio\">Servicio<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_fa21999 elementor-col-100\">\n\t\t\t\t\t<p style=\" color:#1C1D1E; font-size:14px; margin-top: -5px; \"><b>RECLAMO:<\/b> Disconformidad relacionada a los productos o servicios.<\/p>\n\n<p style=\" color:#1C1D1E; font-size:14px; margin-bottom: 15px;\"><b>QUEJA:<\/b> Disconformidad no relacionada a los productos o servicios; o, malestar o descontento respecto a la atenci\u00f3n al p\u00fablico.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_9470247 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_9470247\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDetalle de reclamaci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_9470247]\" id=\"form-field-field_9470247\" rows=\"4\" placeholder=\"Disconformidad relacionada al producto o servicio adquirido\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_3ca4d49 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_3ca4d49\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tPedido (Lo que solicita)\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-sm\" name=\"form_fields[field_3ca4d49]\" id=\"form-field-field_3ca4d49\" rows=\"4\" placeholder=\"\u00bfC\u00f3mo deseas que resolvamos tu reclamo o queja?\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_7cc7588 elementor-col-100\">\n\t\t\t\t\t<p style=\" color:#1C1D1E; font-size: 14px;\">Debido que los datos personales que usted nos proporcione son necesarios para la atenci\u00f3n de las reclamaciones de los servicios prestados por nuestra instituci\u00f3n, Electr\u00f3nica San Miguel realizar\u00e1 el tratamiento de sus datos personales estricta y \u00fanicamente para dicha finalidad. Usted podr\u00e1 ejercer sus derechos de informaci\u00f3n, acceso, rectificaci\u00f3n, cancelaci\u00f3n y oposici\u00f3n de sus datos personales, en cualquier momento, envi\u00e1ndonos un correo electr\u00f3nico a sepr.protecciondatos@banamailing.com<\/p>\n<p style=\" color:#1C1D1E; font-size: 14px\">La formulaci\u00f3n del reclamo no impide acudir a otras v\u00edas de soluci\u00f3n de controversias ni es requisito previo para interponer una denuncia ante INDECOPI.<\/p>\n<p style=\" color:#1C1D1E; font-size: 14px\">Electr\u00f3nica San Miguel debe dar respuesta al reclamo queja en un plazo no mayor a quince (15) d\u00edas h\u00e1biles, el cual es improrrogable.<\/p>\n<p style=\" color:#1C1D1E; font-size: 14px\">Si tiene alguna pregunta sobre la privacidad de sus datos y c\u00f3mo Electr\u00f3nica San Miguel los maneja, haga clic aqu\u00ed.<\/p>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_9c144fc elementor-col-100 recaptcha_v3-inline\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_9c144fc\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LcKMpEpAAAAAFfOIWS-ppe0P0hpLzFOgfPUffht\" data-type=\"v3\" data-action=\"Form\" data-badge=\"inline\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text\">\n\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_8a55221]\" id=\"form-field-field_8a55221\" class=\"elementor-field elementor-size-sm \" style=\"display:none !important;\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-20 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enviar<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1519","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/banamailing.com\/esigroup.com.pe\/wp-json\/wp\/v2\/pages\/1519","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/banamailing.com\/esigroup.com.pe\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/banamailing.com\/esigroup.com.pe\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/banamailing.com\/esigroup.com.pe\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/banamailing.com\/esigroup.com.pe\/wp-json\/wp\/v2\/comments?post=1519"}],"version-history":[{"count":142,"href":"https:\/\/banamailing.com\/esigroup.com.pe\/wp-json\/wp\/v2\/pages\/1519\/revisions"}],"predecessor-version":[{"id":1930,"href":"https:\/\/banamailing.com\/esigroup.com.pe\/wp-json\/wp\/v2\/pages\/1519\/revisions\/1930"}],"wp:attachment":[{"href":"https:\/\/banamailing.com\/esigroup.com.pe\/wp-json\/wp\/v2\/media?parent=1519"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}